A broken spring makes the full weight of the door difficult and unsafe to lift. I inspect the complete counterbalance system, match the replacement spring to the door, set the correct tension, and test the balance by hand before reconnecting the opener.
You will know what failed, what the repair includes, and the price before I begin. Most common repairs can be completed during the visit when the required parts are available.
What the symptoms can mean
Catch the problem before more parts are damaged.
A garage door is one connected lifting system. The visible symptom is often only the first clue.
Warning signs
A visible gap in the torsion spring above the door
The opener starts lifting, then stops after a few inches
The door feels unusually heavy when disconnected from the opener
You heard a sharp bang from the garage without seeing an obvious impact
Common causes
Normal metal fatigue after thousands of open-and-close cycles
A spring that was undersized or mismatched to the weight of the door
Rust, temperature changes, or uneven tension across a two-spring system
How I approach the repair
Diagnose. Correct. Test.
The goal is not only to make the door move again. It is to restore controlled, balanced operation and reduce the chance of the same failure returning.
01
Weigh the system
I identify the door size, construction, track setup, and spring configuration before choosing a replacement.
02
Replace and set tension
The correct spring is installed and wound for the actual door—not simply copied from a failed part that may have been wrong.
03
Balance by hand
I disconnect the opener and test the door through its travel so it stays controlled and the opener is not forced to lift dead weight.
Questions homeowners ask
Broken Spring Repair FAQ
Should both springs be replaced if only one broke?
On a two-spring system, both springs usually have similar age and cycle wear. I inspect the complete setup and explain whether replacing the pair is the more reliable choice before work begins.
Can the opener lift the door until the spring is repaired?
It should not. The opener is designed to guide a balanced door, not lift the full door weight. Repeated attempts can damage the opener, cables, or top section.